German Speaking Customer Support Specialist (m/f)

Korisnička podrška

Zagreb
Stalno zaposlenje EntryLevel Rad na daljinu
German Speaking Customer Support Specialist (m/f) 

Responsibilities:
  •  handle daily enquiries with customers (native speakers) via phone call, email or chat
  •  ensure that all enquiries are answered in accordance with set procedures and guidelines
  •  maintain high customer satisfaction
  •  document all information according to standard operating procedures.

Requirements and skills:
  •  excellent German (level C1) both spoken and written
  •  exceptional communication and problem-solving skills
  •  positive and enthusiastic attitude towards customer services and customer needs
  •  previous customer support experience is an advantage
  •  employer can hire candidates with rights to live an work in Croatia.


What do we offer you?
  •  competitive salary plus monthly bonus
  •  welcome bonus 
  •  referral bonus
  •  working hours: full time/part time (24h, 36h, FT per week)
  •  employment contract: fixed-term, student employment agreement 
  •  location: Zagreb office or 100% work from home
  •  equipment provided while working at home
  •  support from an international team of experts
  •  MultiSport card - program that grants access to hundreds of different gyms, studios and swimming pools in whole of Croatia.

Molimo Vas da se ulogirate ili registrirate kako biste se prijavili.
German Speaking Customer Support Specialist (m/f)
Molimo Vas da se ulogirate ili registrirate kako biste se prijavili.