German Speaking Customer Support Specialist (m/f)
Korisnička podrška
Zagreb
Stalno zaposlenje EntryLevel Rad na daljinu
German Speaking Customer Support Specialist (m/f) Responsibilities:
- handle daily enquiries with customers (native speakers) via phone call, email or chat
- ensure that all enquiries are answered in accordance with set procedures and guidelines
- maintain high customer satisfaction
- document all information according to standard operating procedures.
Requirements and skills:
- excellent German (level C1) both spoken and written
- exceptional communication and problem-solving skills
- positive and enthusiastic attitude towards customer services and customer needs
- previous customer support experience is an advantage
- employer can hire candidates with rights to live an work in Croatia.
What do we offer you?
- competitive salary plus monthly bonus
- welcome bonus
- referral bonus
- working hours: full time/part time (24h, 36h, FT per week)
- employment contract: fixed-term, student employment agreement
- location: Zagreb office or 100% work from home
- equipment provided while working at home
- support from an international team of experts
- MultiSport card - program that grants access to hundreds of different gyms, studios and swimming pools in whole of Croatia.