Business Operations Assistant in Pharmaceutical industry

Manpower Croatia for Client, a global pharmaceutical company, is looking for ideal candidate to fill in the position of Business Operations Assistant (m/f).

Place of work: Zagreb

Job description:

Digital and Printed Material Management:

• Assist with the localization and management of marketing materials for all brands
• Coordinate with global content teams to adapt existing materials for local use
• Participate in digital material testing and support updates to product information in collaboration with Regulatory Affairs and Brand Managers

HCO Grants Administration

• Manage administrative tasks related to healthcare organization (HCO) grants, including setup, contract management, payment processing, and reporting under senior supervision

Veeva CRM System Management:

• Support the creation and management of commercial interactions in the Veeva system
• Ensure accurate and timely reporting of healthcare professional (HCP) engagements to relevant authorities
• Maintain records of data consents, speaker details, and payment information, ensuring adherence to internal and external requirements

Compliance and Financial Support:

• Ensure that all HCP interactions are managed in line with compliance guidelines and local regulations
• Assist with monthly reporting of HCP-related financial data, supporting transparency and audit readiness

Procurement and Purchase-to-Pay (P2P) Support:

• Create and process purchase requisitions and interaction-related purchase orders, support update of Vendor Master Data
• Collaborate with Finance to ensure accurate and timely processing of all commercial department commitments

Administrative Support:

• Provide backup support for reception duties, ensuring smooth operations
• Provide backup in coordinating market access activities

Requirements:

• At least 1 year of relevant work experience in similar positions, preferably in Pharmacuetical industry
• Bachelor’s or Master's degree
• Ability to work with MS Office, especially Excel, Word and Power Point.
• Excellent organizational and problem-solving skills, ability to multitask and to work to tight deadlines
• Fluent in written and spoken business English (C1 level)